Welcome to Romero
By accessing or using the Romero website, you acknowledge that you have read, understood, and agreed to comply with the following Terms & Conditions. Please review them carefully before using our website or placing an order.
General Terms
- By accessing or using this website, you agree to be bound by these Terms & Conditions.
- Romero reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Any changes will be effective once published on the website.
Product Information & Pricing
- All products are subject to availability.
- We make every effort to ensure that product descriptions, images, specifications, and pricing displayed on our website are accurate. However, inadvertent errors or discrepancies may occur, and we reserve the right to correct them.
- Product prices are subject to change without prior notice.
Orders & Payment Terms
- An order will be considered confirmed only upon successful completion of the payment process.
- We accept secure payments through trusted and authorized payment gateways.
- In the event of a payment failure or unsuccessful transaction, the order will not be processed.
Shipping & Delivery
- All orders are processed and delivered in accordance with our Shipping & Delivery Policy.
- Delivery timelines may vary depending on the customer's location and other applicable circumstances.
- Romero shall not be held responsible for delays caused by courier or delivery service providers.
Returns, Refunds & Exchanges
- Romero currently does not offer returns or refunds.
- Exchanges are not permitted, as every product undergoes thorough quality control prior to dispatch. We therefore kindly request you to review the product details, description, and size chart carefully before placing your order and choosing your Romero apparel.
- Exchanges due to size-related issues are not accepted.
Customer Responsibilities
- By using our website and placing an order, you agree to provide accurate, complete, and up-to-date information.
- Any misuse of the website, fraudulent activity, or unauthorized use of the website is strictly prohibited.